Call Center Team Leader

MY Outsourcing Ltd. Dhaka

New 1 month ago

Responsibility

  • Excellent Communication skill with customers
  • Sense of responsibility and Achieve the targets
  • Analytic skill and working ability for team development
  • Quality assure of the team regarding their daily task and call
  • Monitor a team and work for their development, daily work, reporting, discipline and train them when needed
  • Good command in Microsoft office and CRM software specially excel for daily reporting
  • Developed competencies required for service oriented and result focus
  • Qualifications

  • Bachelor of Business Administration (BBA)
  • Graduate in any discipline from a renowned University.
  • Skills Required: Telecommunication Service
  • Experience Requirement

  • 3 to 4 year(s)
  • The applicants should have experience in the following area(s):
    Customer Support through Phone, Call Centre Supervision/ Management, QC (Quality Control) of Customer Service, Call Centre Training
  • The applicants should have experience in the following business area(s):
    Call Center
  • Experience Requirement

  • Free Training will be provided to the eligible candidates
  • Others as per company policy
  • Employment Status

    Full Time

    Job Type

    Experienced

    No. of Vacancy

    2

    Expired At

    June 24, 2019, midnight