Contact Center Executive (Trainee Assistant Officer)

ইস্টার্ন ব্যাংক লিমিটেড Dhaka

New 1 month ago

Responsibility

  • Handle Customer queries and complaints meeting the service level standard
  • Ensure first contact resolution in every possible cases
  • Effectively follow up and escalate the queries and complaints where necessary
  • Qualifications

  • Graduation with a minimum CGPA of 3.00 out of 4.00
  • Experience Requirement

  • Graduation with a minimum CGPA of 3.00 out of 4.00
  • Experience Requirement

  • Competitive Salary, Incentives and benefits packages
  • Career progression opportunity based on performance
  • Festival Bonuses/ Medical Facilities/ Other benefits
  • Employment Status

    Full Time

    Job Type

    Experienced

    No. of Vacancy

    Not specified

    Expired At

    March 30, 2019, midnight