Executive, Operations

MY Outsourcing Ltd. Dhaka

New 1 month ago

Responsibility

  • Handle the overall operational activities and call center projects of the organization. Analyse and prepare plans for operational executions and complete the projects successfully with maximum possible result.
  • To plan and execute of operational activities
  • Handle all the operational activities and daily basis requirements
  • Reporting analysis for improvement
  • Fulfill targets successfully
  • Handle and solve daily operational crisis
  • Sense of responsibility and Achieve the targets
  • Analytic skill and working ability for team development
  • Quality assure of the team regarding their daily task and call
  • Monitor a team and work for their development, daily work, reporting, discipline and train them when needed
  • Good command in Microsoft office and CRM software specially excel for daily reporting
  • Developed competencies required for service oriented and result focus
  • Intention to complete targets and given responsibilities and provide extra time if needed.
  • Qualifications

  • Bachelor of Business Administration (BBA)
  • Graduate in any discipline from a renowned University.
  • Renowned private university graduates are preferable.
  • Skills Required: Telecommunication Service
  • Experience Requirement

  • 5 to 7 year(s)
  • The applicants should have experience in the following area(s):
    Call Centre Supervision/ Management, Call centre training, Customer Support through Phone, QC (Quality Control) of Customer Service
  • Experience Requirement

  • Two festival bonus.
  • Others as per company policy.
  • Employment Status

    Full Time

    Job Type

    Experienced

    No. of Vacancy

    Not specified

    Expired At

    July 21, 2021, midnight