Handle the overall operational activities and call center projects of the organization. Analyse and prepare plans for operational executions and complete the projects successfully with maximum possible result. To plan and execute of operational activities Handle all the operational activities and daily basis requirements Reporting analysis for improvement
Fulfill targets successfully Handle and solve daily operational crisis
Sense of responsibility and Achieve the targets
Analytic skill and working ability for team development Quality assure of the team regarding their daily task and call Monitor a team and work for their development, daily work, reporting, discipline and train them when needed Good command in Microsoft office and CRM software specially excel for daily reporting
Developed competencies required for service oriented and result focus
Intention to complete targets and given responsibilities and provide extra time if needed.
Bachelor of Business Administration (BBA)Graduate in any discipline from a renowned University.
Renowned private university graduates are preferable.
Skills Required: Telecommunication Service
5 to 7 year(s)
The applicants should have experience in the following area(s):
Call Centre Supervision/ Management, Call centre training, Customer Support through Phone, QC (Quality Control) of Customer Service
Two festival bonus.
Others as per company policy.
No. of Vacancy
July 21, 2021, midnight