Responsibility
• Receive and greet guests, visitors, customers, clients, suppliers etc and manage them and their requirements. • Receive phone call of customers, clients, suppliers etc, answer their questions and forward to their required personnel. • Maintain PABX system. • Organize and maintain files and records; update when necessary. • Oversee the receiving and distribution of incoming and outgoing E-mail (sorting, eliminating junk e-mails and distribute to the right personnel). • Receive, sort, store incoming correspondence (letters, faxes, registered mails, parcels etc.) and distribute to the right recipient (personnel/ departments) • Organize and send the outgoing posts/ mails (letter, parcel, sample etc). • Operate office equipment, such as photocopier, printers, scanner etc.• Maintain and update attendance, absenteeism, leave and in-out/ movement register. • Note down messages, requests, inqueries, complaints or questions about information, product price, customer services etc from clients, visitors, suppliers etc which get over phone calls, face-to-face conversation or in person or otherwise, provide correct information and forward these messages or inquiries' to the appropriate personnel to resolve on time. • Perform variety of general clerical duties including photocopying, scanning, sending & receiving fax and e-mail, filing documents etc.• Perform other ad-hoc administrative and supportive duties as per requirements or assigned by management.
Experience Requirement
At least 1 year(s)
The applicants should have experience in the following area(s):
Admin HR, Customer Service Management, Receptionist/ Front Desk
Freshers are also encouraged to apply.
