Manager, Routing & Switching

Carnival Internet Anywhere in Bangladesh

New 1 month ago

Responsibility

  • Provides leadership in network operations support in a 24/7 operating environment.
  • Exercises leadership and day-to-day management of network engineers in operations team
  • Serves as the manager-level escalation point for network operations and manages staff that responds and resolves all network infrastructure operational issues
  • Managing the operation and maintenance of all technologies necessary to expand and evolve the network to meet customer demand for new and improved service offerings.
  • Leads team of technical (IP/Transport) engineers with the goal of restoring service with urgency.
  • Planning network infrastructure for new applications and services
  • Meets very aggressive network availability, MTTR, and ticket handling objectives while providing hands-on leadership during network events.
  • Drives technical staff to monitor and resolve customer
  • Communicate effectively with the ability to work in a team environment.
  • Escalation point of contact for all major issues.
  • Responsible for staying on top of all event, incident, and requests/change management for their disciple.
  • Ensures timely and accurate notification of network issues are being communicated to the business and that all outages are being escalated accordingly with carrier and partners.
  • Ensures that all process and procedures have been implemented, understood and followed for their responsible shift.
  • Ability to multi-task and solve multiple trouble issues simultaneously in a high stress environment.
  • Ensure all Root Cause Analysis (RCAs) are completed accurately and timely, with the ability to present to executive leadership.
  • Qualifications

  • Bachelor of Science (BSc)
  • Experience Requirement

  • At least 5 year(s)
  • The applicants should have experience in the following business area(s):
    ISP, Software Company, Telecommunication
  • Experience Requirement

  • T/A, Mobile bill, Medical allowance, Provident fund, Weekly 2 holidays
  • Lunch Facilities: Full Subsidize
  • Salary Review: Yearly
  • Festival Bonus: 2
  • Employment Status

    Full Time

    Job Type

    Experienced

    No. of Vacancy

    1

    Expired At

    Nov. 25, 2019, midnight