Sr. Officer/ Officer (Customer Care & Help Desk)

Bangladesh Specialized Hospital Ltd. Dhaka

New 7 months ago

Responsibility

  • Greet and receive patients and visitor at the front desk customer care.
  • Provide information to patients and visitor as required.
  • Maintain documents of the front desk customer care prepare require reports.
  • Answer and provide information to patient and others over customer care hotline.
  • Solve any problem of patient by help of concern department.
  • Report to In charge/ Head of Customer Care and help him / her as and when required.
  • Perform any other task assigned by Management
  • Qualifications

  • Masters degree in any discipline, Bachelor degree in any discipline
  • Experience Requirement

  • At least 1 year(s)
  • The applicants should have experience in the following area(s):
    Face-to-Face Customer Support, Customer Support through Phone, Call Centre Supervision/ Management, Counseling
  • The applicants should have experience in the following business area(s):
    Call Center, Hospital, Multinational Companies
  • Employment Status

    Full Time

    Job Type

    Experienced

    No. of Vacancy

    Not specified

    Expired At

    Feb. 11, 2019, midnight