Responsibility

  • Compilation and updating of the requisite technical training manuals and tools per field, in collaboration with in-house specialists and the Regional Training Manager.
  • Updating of personal training history files of all employees in co-ordination with the Human Resources Manager.
  • Is familiar with Training Guidelines and Human Resources Policy issued by the Corp. Head Office and ensures that they are applied accordingly.
  • Helps in co-ordinating and supports yearly performance evaluations for supervisory staff together with the Personnel Manager.
  • Orders and organises distribution of Training Certificates.
  • Ongoing information of arising problems or conflicts within the departments on a confidential basis.
  • Evaluates customer needs from feed back of the guest questionnaires and compiles relevant measures for correction or improvement.
  • Compiles course/training requirements.
  • Compiles and establishes course/training control instruments.
  • Compiles hotel inspection reports, on the job observance.
  • Ensures proper course material and up-dated job descriptions for in-house departmental Trainers are available for all departments. Continuously adapts them with relevant supervisors to their operational requirements.
  • Counseling of supervisors/employees in training matters (How to Train, etc.).
  • Establishes monthly reports according to Hotel's/regional office requirements.
  • Maintains a monthly overview of course breakdown and attendance.
  • Co-ordinates up-dating of personal files of employees together with the Personnel Manager.
  • Keeps the library up-dated and cares that the Hotel always disposes of proper and good quality copies. Controls the inventory on a regular basis.
  • Prepares his/her financial needs for the financial budget on a yearly basis and discusses it with his/her supervisor.
  • Training of in-house departmental Technical Trainers, selecting of those to cover every required field (How to Train).
  • Conducts, co-ordinates and supervises all kinds of internal technical training and courses of the Department Heads and supervisors.
  • Ensures that departmental training schedules are established every six months in advance.
  • Co-ordinates training activities with regional or corporate Training departments.
  • Conducts General Training topics and ensures that all new employees are taken care of within the Work Supporter System (always in co-ordination with the Personnel Manager).
  • Ensures the general orientation during the introduction of new employees.
  • Provides personal and technical support for the Royal Tulip
  • Provides support and supervises the activities of the departmental Godfathers and checks regularly the proper introduction of new employees.
  • Informs Human Resources Manager and supervisor regarding important events and news from within the hotel operation to avoid misunderstandings and rumors/gossip.
  • Is familiar with all related company documentation and especially with the relevant Operational Manual for his/her field of responsibility.
  • Activities shall be guided by the principles shown within the General Training Guidelines.
  • Takes personal care of a regular exchange of technical know how with his/her colleagues from the corporate office.
  • Qualifications

  • Master of Business Administration (MBA) in Human Resource Management
  • Experience Requirement

  • 3 to 5 year(s)
  • The applicants should have experience in the following business area(s):
    Hotel
  • Experience Requirement

  • As per company policy
  • Employment Status

    Full Time

    Job Type

    Experienced

    No. of Vacancy

    1

    Expired At

    May 10, 2019, midnight