Compilation and updating of the requisite technical training manuals and tools per field, in collaboration with in-house specialists and the Regional Training Manager.Updating of personal training history files of all employees in co-ordination with the Human Resources Manager. Is familiar with Training Guidelines and Human Resources Policy issued by the Corp. Head Office and ensures that they are applied accordingly.Helps in co-ordinating and supports yearly performance evaluations for supervisory staff together with the Personnel Manager.Orders and organises distribution of Training Certificates. Ongoing information of arising problems or conflicts within the departments on a confidential basis.Evaluates customer needs from feed back of the guest questionnaires and compiles relevant measures for correction or improvement. Compiles course/training requirements.Compiles and establishes course/training control instruments.Compiles hotel inspection reports, on the job observance.Ensures proper course material and up-dated job descriptions for in-house departmental Trainers are available for all departments. Continuously adapts them with relevant supervisors to their operational requirements.Counseling of supervisors/employees in training matters (How to Train, etc.).Establishes monthly reports according to Hotel's/regional office requirements.Maintains a monthly overview of course breakdown and attendance.Co-ordinates up-dating of personal files of employees together with the Personnel Manager.Keeps the library up-dated and cares that the Hotel always disposes of proper and good quality copies. Controls the inventory on a regular basis.Prepares his/her financial needs for the financial budget on a yearly basis and discusses it with his/her supervisor.Training of in-house departmental Technical Trainers, selecting of those to cover every required field (How to Train).Conducts, co-ordinates and supervises all kinds of internal technical training and courses of the Department Heads and supervisors.Ensures that departmental training schedules are established every six months in advance.Co-ordinates training activities with regional or corporate Training departments.Conducts General Training topics and ensures that all new employees are taken care of within the Work Supporter System (always in co-ordination with the Personnel Manager).Ensures the general orientation during the introduction of new employees.Provides personal and technical support for the Royal TulipProvides support and supervises the activities of the departmental Godfathers and checks regularly the proper introduction of new employees.Informs Human Resources Manager and supervisor regarding important events and news from within the hotel operation to avoid misunderstandings and rumors/gossip.Is familiar with all related company documentation and especially with the relevant Operational Manual for his/her field of responsibility.Activities shall be guided by the principles shown within the General Training Guidelines.Takes personal care of a regular exchange of technical know how with his/her colleagues from the corporate office.