Fintech Operation Manager

Are you passionate about operation and ready to make a significant impact in the fintech industry? We are seeking a highly skilled and motivated Operation Manager to join our dynamic team. As an Operation Manager at our fintech solution, you will play a key role in promoting and driving the adoption of our innovative solutions in the USA market for cross-border payments solution.

We are seeking a highly motivated and experienced Operation Manager to join our dynamic team. The ideal candidate will have a strong background in financial operations, with a particular focus on Anti-Money Laundering (AML), the Bank Secrecy Act (BSA), fraud prevention, international transactions and payments, Address Verification System (AVS), and overall compliance.

International applicants (from India / Sri Lanka) are also welcome to apply.

Responsibility

  • Manage day-to-day operations to ensure the seamless functioning of Priyo Pay’s digital and cross-border payment services.
  • Manage remittance services.
  • Coordinate and streamline international transactions and payment processes with partners and stakeholders.
  • Strictly maintain AML and BSA policies and procedures.
  • Ensure all operations comply with local and international regulatory requirements, particularly focusing on AML (Anti-Money Laundering), KYC (Know Your Customer), and CDD (Customer Due Diligence) processes.
  • Conduct regular compliance audits and risk assessments.
  • Implement robust fraud detection and prevention measures, with a focus on card fraud and AVS (Address Verification Systems) protocols.
  • Enhance the customer onboarding process, ensuring efficient KYC/AML checks.
  • Provide exceptional support to customers, promptly addressing any operational issues.
  • Collaborate with the customer service team to resolve complex issues related to international transactions and card services.
  • Develop and maintain robust strategies to detect, prevent, and respond to fraud activities.
  • Analyze transaction data to identify suspicious patterns and take appropriate action.
  • Collaborate with stakeholders and law enforcement agencies to mitigate fraud risks.
  • Prepare and present regular reports on operational performance, compliance status, and risk management metrics.
  • Utilize data analytics to identify trends, anomalies, and opportunities for improvement.
  • Provide insights and recommendations to senior management for strategic decision-making.

Qualifications

  • Master’s degree in Finance, Technology, Business, or a related field. MBA is a plus.
  • Minimum of 5 years of experience in financial operations in remittance / card divisions / payments division with a focus on AML, BSA, and compliance.
  • Relevant startup experience holders might be prioritized.
  • Proven experience in managing international transactions and payments.
  • Strong understanding of fraud detection and prevention, including AVS.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Exceptional communication and leadership abilities.
  • Detail-oriented with a strong focus on accuracy and compliance.

Location: Bangladesh / India / Sri Lanka

How to Apply:

  • If you are passionate about operation and want to contribute to the growth of an innovative fintech company, we would love to hear from you. Please send your resume, portfolio, and a brief cover letter highlighting your relevant experience to [email protected]. Kindly mention the subject line as “Fintech Operation Manager Application – [Your Name]”.
  • Only shortlisted candidates will be contacted.

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