Are you passionate about operation and ready to make a significant impact in the fintech industry? We are seeking a highly skilled and motivated Operation Manager to join our dynamic team. As an Operation Manager at our fintech solution, you will play a key role in promoting and driving the adoption of our innovative solutions in the USA market for cross-border payments solution.
We are seeking a highly motivated and experienced Operation Manager to join our dynamic team. The ideal candidate will have a strong background in financial operations, with a particular focus on Anti-Money Laundering (AML), the Bank Secrecy Act (BSA), fraud prevention, international transactions and payments, Address Verification System (AVS), and overall compliance.
International applicants (from India / Sri Lanka) are also welcome to apply.
Responsibility
- Manage day-to-day operations to ensure the seamless functioning of Priyo Pay’s digital and cross-border payment services.
- Manage remittance services.
- Coordinate and streamline international transactions and payment processes with partners and stakeholders.
- Strictly maintain AML and BSA policies and procedures.
- Ensure all operations comply with local and international regulatory requirements, particularly focusing on AML (Anti-Money Laundering), KYC (Know Your Customer), and CDD (Customer Due Diligence) processes.
- Conduct regular compliance audits and risk assessments.
- Implement robust fraud detection and prevention measures, with a focus on card fraud and AVS (Address Verification Systems) protocols.
- Enhance the customer onboarding process, ensuring efficient KYC/AML checks.
- Provide exceptional support to customers, promptly addressing any operational issues.
- Collaborate with the customer service team to resolve complex issues related to international transactions and card services.
- Develop and maintain robust strategies to detect, prevent, and respond to fraud activities.
- Analyze transaction data to identify suspicious patterns and take appropriate action.
- Collaborate with stakeholders and law enforcement agencies to mitigate fraud risks.
- Prepare and present regular reports on operational performance, compliance status, and risk management metrics.
- Utilize data analytics to identify trends, anomalies, and opportunities for improvement.
- Provide insights and recommendations to senior management for strategic decision-making.
Qualifications
- Master’s degree in Finance, Technology, Business, or a related field. MBA is a plus.
- Minimum of 5 years of experience in financial operations in remittance / card divisions / payments division with a focus on AML, BSA, and compliance.
- Relevant startup experience holders might be prioritized.
- Proven experience in managing international transactions and payments.
- Strong understanding of fraud detection and prevention, including AVS.
- Excellent analytical, problem-solving, and decision-making skills.
- Exceptional communication and leadership abilities.
- Detail-oriented with a strong focus on accuracy and compliance.
Location: Bangladesh / India / Sri Lanka
How to Apply:
- If you are passionate about operation and want to contribute to the growth of an innovative fintech company, we would love to hear from you. Please send your resume, portfolio, and a brief cover letter highlighting your relevant experience to [email protected]. Kindly mention the subject line as “Fintech Operation Manager Application – [Your Name]”.
- Only shortlisted candidates will be contacted.